Security Samples
Hiya Blog: SOC 2 Compliance
With great data comes great responsibility. Learn about the regulation here.
AMD/Google Cloud Case Study
Wrote case study for AMD (microchip provider for Google Cloud T2Ds) to help showcase the versatility of the technology for potential clients.
Blog for Fortune 500 Cybersecurity Company
“The blog for Women’s History Month was such a massive hit internally and externally. [Executive at Fortune 500 Technology Company] was obsessed with it. It was so great that they turned it into a 4 part series. Please let Alicia know what a wonderful job she did.”
Artificial Intelligence/Ad Tech Samples
Whitepaper
Wrote FanAI’s first whitepaper and deployed across a variety of media partnerships and social channels. Drove 1.6M of potential revenue in 6 months.
Forbes
Ghostwrote and placed article for Zylotech CEO titled, “AutoML Can Be The Next Game-Changing Technology In 2018 For Marketing Operations.”
Blog: CMO Barbie on how to measure brand awareness.
Everything you need to know about brand awareness through the lens of Barbie mania. Byline for Stagwell Marketing Cloud.
Telecommunication Samples
Hiya Blog
Learn the ins and outs of outbound dialer software, and what it can do for your business.
Product Copy and Video Script: Hiya for Financial Services
Wrote product copy and video script as the start of an ABM strategy. Also wrote copy and script for: Hiya for Insurance, Hiya for Retail and Services, and Hiya for Healthcare.
EBook: How To Make This Tax Season A Success
Wrote and produced Hiya’s Seasonal ebook, aimed to help financial services professionals during their busy season.
Market Research Samples
Blog: How to unlock the face of your customer with video open ends
Wrote blog about Video Open Ends, a new technical feature of Suzy’s market research platform.
Press Release: Suzy Enhances End-to-End Consumer Insights Platform With Video Open Ends, MaxDiff Analysis, and Data Explorer
Wrote technical press release for the launch of three new platform features. Featured on Business Wire.
Event Copy: Suzy x Greenbook Webinar
Ideated and wrote copy for Suzy’s webinar with Greenbook, “Survey Design That Uncovers What Your Customers Are Truly Thinking.”
Cloud Computing/Virtual Tech. Samples
Blog: MTTF vs. MTBF vs. MTTD vs. MTTR
A discussion of metrics for Last9, a company that’s tackling reliability.
Blog: Streaming Aggregation vs Recording Rules
A discussion of the two ways to tame High Cardinality for Last9, a company that’s tackling reliability.
Contact/Call Center Samples
Blog: What to know about inside sales power dialers.
Contact centers are continually looking for ways to increase their productivity and close more sales. Read more about how power dialers help them achieve better results.
Blog: KPI tracking for contact centers
Running a call center without tracking your performance is like running a business without keeping track of revenue. Seeing how well your call center is performing is critical to success and your ability to communicate that success.
Blog: What Is a Customer Satisfaction Score (CSAT)?
While customer satisfaction (CSAT) is essential to creating a healthy omnichannel customer experience, it is deceptively difficult to measure.
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